Problems with printing on Color Laser Jet Pro M255dw

[beannie52]

I am using a Mac Ventura 13.6 system.

I have a Color Laser Jet M255dw printer.

Trying to print out a Christmas card I have designed on my Mac.

Printing on A4 160gsm, smooth card.

My ink cartridge levels are all ok.

Problem I am having black  lettering is printed part faded  here and there on the card.

There are patches of ink here and there as if it is a very fine spray and some specks of ink and smudges.

Solid colours are printing with  some areas of tiny white specks where the ink has not taken properly.

Seems to have printed out ok yesterday.

No problems when printing on paper.

Have also ran a cleaning page through twice.

Any ideas please?

[Irfan_06]

Hi @beannie52,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with print quality on your Printer.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Also, update the printer firmware using this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support