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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
uttamkumardas
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Message 1 of 2
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Purchased Wrong Ink cartridges

HP Recommended
HP Printer 2130 series

Hi,

 

I recently purchased a wrong HP ink cartridge for my Printer 2130. But unfortunately  I got to know about my mistake after i installed the same when the cartridge was not detected. By then I have already disposed off the packaging.

 

Can anyone please suggest / help how I can return/exchange/resell the unused cartridges?

 

Please share your contact if anyone needs this cartridge in Bangalore (around JP Nagar, BTM Layout, Koramangala)

The cartridge number I have purchased is 678. My printer needs 680.

 

Please help!!

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@uttamkumardas

 

Welcome to the HP support community.

 

If the cartridges are opened and installed already it can not be replaced.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several other.

Cheers.

Sandytechy20
I am an HP Employee

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