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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-10-2024 06:35 PM

HP Recommended
 
Hello, 

I am confused why I am paying $7.41  a month but haven't received any ink lately. Can you help? We need colored ink. (yellow specifically) 
 
When I log in it shows my printer by my name but when I click on plans it shows no plan. When I click "my printers" it shows zero printers. 
 
Any help would be appreciated. 
 
Thank you! 
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1 REPLY 1

‎11-10-2024 07:15 PM

HP Recommended

This link provides information on instant ink issues and resolving them https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-PLANS-INK-AND-TONER/ta-p/7924839

 

This forum is a user to user support forum where we can help each other but in a case like this you will need to contact the Instant Ink team directly as we do not have access to account information. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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