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Re: I moved from the US to the UK, which cartridge can I now use?

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Hi! I saw you solve a problem I now have my self. I have a hp4650 printer I brought here to Austria from the US. Now the cartridge sold here for my printer is another number and won’t be accepted by my printer. I therefor would like to make a regional reset as I see that being the solution. Could you please help me ASAP?!

 

cheers, John 

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@John661, Welcome to the HP Support Community!

 

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Thnx... unfortunately when I follow the link it tells me I have insufficient rights to enter that space

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