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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-14-2021 05:09 PM

HP Recommended

I have an HP Envy 4501 and have the same problem.  My mother in law also had the same problem.  It is something to do with an update.  I read on an outside site that there is  away to fix this issue but my printer doesnt have the same menu as the one they were discussing.  look on Reddit or Google.  Good luck.

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