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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
janet1961
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Re: Printer says i should be enrolled in HP instant ink which i have been since I bought the pack...

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I have the same issue, Its on genuine HP ink, sent out through the instant ink program. I now cannot use the printer. Any assistance would be appreciated. I have double checked the cartridges are installed correctly. 

 

It is a HP Envy Photo 6200 All in one 

 

PN: k7s21b 

 

can send the serial number if required. Printer is upto date with software according to the printer

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Betty0610
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@janet1961

 

Welcome to HP Support Community! 

  

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

  

Keep me posted. 

  

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 


I am an HP Employee

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