• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Olá, como funciona a Reciclagem e Revenda aqui na Hp? Tenho uma impressora smart 517 tank parada em casa, porque passou a garantia e não dá pra consertar, o scanner embolou a fita de série, não consigo tirar xerox e digitalizar, e a impressão só sai nas cores: Preto, Cinza e Vermelho (em qualquer opção) ainda tem tintas nos tanques. Tenho ela desde 2021, acredito que já passou o tempo limite de impressão, como vi modelos novos no site quero tirar essa de casa para ver uma nova e recente. 

1 REPLY 1
HP Recommended

@Jeny6, Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here. 

  

Take care and have a good day 

  

HP Support 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.