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‎02-13-2024 08:31 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer

Moved from Mexico to the US and the HP 952 cartridges are not compatible

Category:
1 REPLY 1

‎02-15-2024 01:25 PM

HP Recommended

Hi @1GildaF,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with a regional reset on your Printer.

To perform a printer region reset you need to meet the following conditions:

 

Do you have the ink cartridges for both regions?

Do you have a printer USB cable or is it connected wirelessly?

Do you have the printer full feature software or the HP smart app and drivers installed on your PC?

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac?

2) Confirm the printer model.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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