Regional Reset for Printer ENVY 4520

[KarthikDV]

I bought my HP Envy 4520 Printer in the US in 2015. I was using it there before I moved to India. Even after moving I was able to get the original HP Ink catridges shipped from the US (63) for the printer. I would now like to perform a regional reset on the printer so I can use it in India with the catridges available here 

Please provide me the catridges I need to buy here and how to perform the regional reset. 

HP website provides this - https://support.hp.com/us-en/document/ish_2405837-1980674-16#:~:text=China%2C%20India%2C%20and%20Ind...
and also this - 
https://www.hp.com/in-en/shop/ink-toner/ink/hp-680-2-pack-black-tri-color-original-ink-advantage-car...

Thank you. 

[Nal_NR · Accepted solution]

Hi @KarthikDV,

Welcome to the HP Support Community

I'd like to help!

I understand you moved, and the printer is not accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

For the India region, you should get/buy 803 and 803XL Black / 803 and 803XL Tri-color

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[KarthikDV]

I've replied to your private message. 

Thank you for providing the solution for my query. 

[Nal_NR]

You are welcome @KarthikDV 

[KarthikDV]

Hello @Elohi_NR
Can you please re-share the regional reset instructions for my printer? 

Thank you! 

[A_Gayathri]

Hi @,

Welcome to the HP Support Community

I'd like to help!

I understand you are facing  Regional Reset for Printer ENVY 4520
 

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[A_Gayathri]

@KarthikDV,

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer's full-feature software installed on your computer.

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

If you meet the above conditions then let me know the operating system of your PC.

[KarthikDV]

Hello,

Yes. I meet all the conditions.

Printer is connected to the PC.

Printer software is updated

I have both cartridges - 63XL, 803. 

The OS of my PC is MacOS. 

[KarthikDV]

I am still waiting for your response. @Gaya1239.

[Treeko]

Hi @KarthikDV 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

I understand you have moved and the printer is not accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I have sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Take care and have a good day.

Treeko
HP Support