Regional reset for HP Envy 5330.

[OverseasYank]

I bought HP Envy 5530 several years ago in the U.S.  A few years later I had to reset it when I moved to Belgium. I recently moved again to Singapore and need to reset the printer again to use the cartridges here. How do I perform the reset? 

[Raj_05]

Hi @OverseasYank,

Welcome to HP Support Community.  
 

Thank you for posting your query, I will be glad to help you.

I will be more than happy to help you out here.

To perform a printer region reset you need to meet the following conditions.

1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
4. Make sure HP Smart App is installed too.

Do keep me posted.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support 

[OverseasYank]

Thank you for your reply.  I do not think I still have a cable for this printer.  Am I able to change the settings through the wireless connection?  I have the HP Smart App installed and am able to connect to the printer, but I do not see any options to change the cartridge settings.  I changed the regional settings to Singapore, but it does not appear to change the cartridge settings, which still show as 301 (Europe).  Your message says to install the printer full feature software on the computer, but I do not know what that refers to or where to get it.  Not sure why it is such a complicated process to change these settings.  Seems like you should be able to do it when you change your regional settings or it should really just do it automatically.