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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP DeskJet Ink Advantage 3835 All-in-One Printer

I bought HP DeskJet Ink advantage 3835 from Bahrain which uses 652 cartridge. But this cartridge is not available in India, I bought compatible cartridge 680 as recommended in Hp support page. I can see that a regional reset has resolved the issue for others. Please provide me with the regional reset number and the procedure to do this. Thanks in advance!

2 REPLIES 2
HP Recommended

Hi @Ashoonya,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you moved and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping


A_Gayathri
HP Support Community Administrator.
HP Recommended

Replied on the personal msgs. Please help. 

 

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