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Regionalisation reset from Belgium to Canada

HP Recommended
HP Deskjet 3054a
Microsoft Windows 10 (64-bit)

Hi HP Community,

 

I bought an HP Deskjet 3054a 8 years ago in Belgium and moved recently in Canada.

I bought new ink cartridge but due to the regionalisation, it does not work. 

I called twice HP Support but did not receive any help as my printer is not supported by HP anymore... which is not normal. 

 

It seems that i just need a new code to reset my printer in Canada. Is there someone which could help me  ?

 

Capture.JPG

 

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HP Support Agent
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Message 2 of 2
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@AlexandreLK

 

Welcome to HP Support Community! 

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link

  

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Sandytechy20
I am an HP Employee

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