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Message 1 of 2
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Flag Post

Regionalization reset code for cartridge

HP Recommended

Hi

I am farheen, I have purchased All-in-One 2515 printer in the year 2014 in Dubai, and currently I am living in India, so I am facing regionalization reset issue.

 

the main issue is I misplaced the Original Cartridge which is cartridge 360, now I have purchased cartridge 378 but due to regional issue its not working.

 

Please help me with the "Regionalization rest" code without original cartridge.

 

Thanks

Farheen A.

[Private information removed]

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HP Support Agent
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Message 2 of 2
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HP Recommended

@farheena9525, Welcome to the HP Support Community!

 

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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