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‎04-26-2025 05:17 PM

HP Recommended

I am trying to switch it back to my new one. Unfortunately I went a whole month without knowing until I was charged and realized it. Please help me 

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1 REPLY 1

‎04-28-2025 03:36 PM

HP Recommended

@Zilynn, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To help you better, could you please let me know:

 

Which printer model are you trying to switch back to?

Are you enrolled in HP Instant Ink for both printers or just one?

Are you getting any specific error messages when trying to switch?

 

Once I have these details, I’ll guide you through the next steps!

Looking forward to your reply,

ZOEY7886
I am an HP Employee

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