Replacement ink

[Heidi751]

I an returning an empty black ink cartridge how do I get a replacement,

[Dragon-Fur]

@Heidi751 

Welcome to the HP English Community --

If you are asking about receiving ink for your Instant Ink subscription, the following is relevant.

Ink should be delivered after the printer notifies the service that supplies are depleted and it's time for a shipment to be sent.

How ink delivery is supposed to work:

 HP Instant Ink Support - Website 

 Where is my ink or toner?

Review - What is the service?

Start here >>>  How Instant Ink works

Next...

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website ?

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

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Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

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Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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