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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Return products platform is not working for me

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08-19-2024
02:34 PM
- last edited on
08-19-2024
05:54 PM
by
RodrigoB
I am trying to return 3 different cartridge orders because they are not working and the return platform is not working for me. I really need to talk to a real person ASAP. [personal info removed]
08-21-2024 01:09 PM
Hi @Ollerka,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with your printer ink cartridges and may need replacement ink.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee