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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Envy 4502

I hav an HP 4502 that we just realized has been running out of ink on multiple occasions with very minimal use. We do turn it off with the power button so that the cartridge is parked properly and as I said, use it very little....we’ve gone through about 4 blank ink cartridges with maybe 10-15 printed pages....I did read comments of other users with the same complaint...this is ridiculous, I’m getting a different brand printer...4 cartridges at 25 Bucky a pop, I could of had another printer by now...ridiculous!!!

1 REPLY 1
HP Recommended

@Jbast1969, Welcome to the HP Support Community!

 

Do the cartridges show low ink in the ink level monitor, or are they actually running out of ink as evidenced by deteriorating print quality? 

  

There are a few things to prevent excess ink usage: 

  • The printer should always be plugged into a live outlet.  If you use an external switch such as an outlet switch then more ink will be used at each startup. 

  • Do not run cleaning cycles from the computer's toolbox or the printer's front panel.  These are rarely needed (perhaps once for each half dozen cartridges) and will use ink. 

  • Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.   

Also, update the printer firmware

Click here to download and install the latest printer firmware from your MAC.

Click here to know different methods of updating printer firmware.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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