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‎07-27-2024 07:48 AM

HP Recommended

24112609-7F66-4C2C-AC55-0B63701407C5.jpeg

 

Hi i have hp962xl printer and the cartridges now looks different and dont fir into my model. Can anyone help….the new kne is on the right side and the old one is left side…..they both are exact same model.one of them had warranty ended in 2021 and the new one has warranty ending in 2024(recently bought)

 

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1 REPLY 1

‎07-29-2024 11:05 AM

HP Recommended

Hi @Trendym,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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