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‎02-18-2021 08:31 PM

HP Recommended
Product: Hp envy 5660 printer
Operating System: macOS 10.15 Catalina

How do I reset the ink level indicators to full (when I print, my phone says “printer is low on ink”).  It’s new ink. 

Category:
1 REPLY 1

‎02-24-2021 06:41 AM

HP Recommended

@Cindystein

 


Welcome to HP Support Community


I would like to help

 

Please ensure the printer has the latest Firmware https://support.hp.com/in-en/document/c02919168

 

Then try reseating the cartridges

 

If the issue persists we can try a Semi Full Reset

 

Please check your Inbox for instructions


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other

KrazyToad
I Am An HP Employee

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