Setup cartridges

[TOL7]

Hi my set up cartridges the metal tab was taken off in error we replaced cartridges but not letting us print stating only set up can be used inin

[The_Fossette]

@TOL7

I reviewed your post and I understand that you are unable to set up the printer as the setup cartridge is damaged.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will ship you a new set of setup cartridges for your printer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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