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‎03-18-2021 02:24 PM - edited ‎03-18-2021 02:27 PM

HP Recommended
Product: HP Officejet 4500
Operating System: Microsoft Windows 10 (64-bit)

I have tried everything suggested here already about a shadow when printing.  I didn't change ink either this started in the middle of the same ink cartridges.  Why are so many people having issues with our printers.  I've used it like maybe 10 times.   If HP knows about all these issues and the last suggestion was to buy new cartridges, why not offer 75% off?  It isn't our issue, it is your product and you need to own up to the fact that a lot of people are experiencing the same issue.  

 

I ended up buying the cheapest canon printer I could find for now and although all is does is print, it works like a charm.  

 

I want my HP fixed because I bought it for printing, faxing and scanning. 

Category:
1 REPLY 1

‎03-21-2021 03:22 AM

HP Recommended

@GrammaB2021, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

 

TEJ1602
I am an HP Employee

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