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Shadow letters

HP Recommended
4500 series All in one printer
Microsoft Windows 10 (64-bit)

Has anyone found a solution for the shadow letters when printing PDFs or off the web? 

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HP Support Agent
HP Support Agent
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Hi @gaw58,

 

 I'd like to help!

 

To better assist you - 

 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or devices? 

 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Print the PDF as an image to check the quality-

 

You can print a PDF file as an image.

NOTE: 

Printing a PDF file as an image can result in blurry images or fonts, especially along the edges of the print.

  1. Open the original PDF file.

  2. Click File, and then select Print from the list.

    The Print window opens.

  3. Click Advanced.

    The Advanced Print Setup window opens.

  4. Click the Print As Image checkbox, change any other settings as desired, and then click OK.

    Printing the PDF file as an image

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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