Si è verificato un problema durante il completamento dell'iscrizione.

[Jo205]

When i try to setup a ink plan i receive following error:

Si è verificato un problema durante il completamento dell'iscrizione.

any idea?

thanks,

giovanna

[Betty0610]

@Jo205

Welcome to the HP Support Community.

Let's remove and add web services:

1. Open the embedded web server (EWS). 2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 4. Click Yes to remove Web Services from your printer.

To set up Web Services 1. Open the embedded web server (EWS). For more information, see Open the embedded web server on page 65. 2. Click the Web Services tab. 3. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to accept the terms of use. 4. If prompted, choose to allow the printer to check for and install printer updates.

NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. Repeat the instructions from step 1 to set up Web Services.

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

To open the embedded web server through a network 1. From the printer control panel, press the Wireless button ( ) and the Information button ( ) together to print the network configuration page. 2. Find out the IP address or hostname of the printer from the network configuration page. 3. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http:// 192.168.0.12.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution buttons, that'll help us and others see that we've got the answers!

Thanks!