Smart tank 5000 put blue ink in black during setup

[GS1423]

I put the blue ink in the black cartridge what is the best way to extract the ink..using a syringe I know but any specific one?

[Sneha_01]

Hi @GS1423,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To extract blue ink from the black cartridge on your HP Smart Tank 5000, using a syringe is a good approach. Here are some specific steps and recommendations:

Recommended Syringe:

• Size: A 10 mL syringe should be sufficient for this task.
• Needle: Use a thin, blunt-tip needle (like those used for drawing ink) to avoid damaging the cartridge. A 21 or 23 gauge needle is usually appropriate.

Extraction Steps:

Prepare Your Work Area: Lay down some paper towels or a cloth to catch any spills or drips.

Remove the Cartridge: Carefully take out the black cartridge from the printer.

Extract the Ink:

• Insert the Syringe: Insert the needle gently into the opening of the cartridge where the ink flows. Make sure not to push too hard to avoid damaging the cartridge.
• Draw Out the Ink: Slowly pull back the plunger of the syringe to extract the blue ink. Be patient and avoid forcing it, as this can damage the cartridge.

Clean the Cartridge: After extracting the ink, use a lint-free cloth or paper towel to wipe the cartridge opening gently.

Refill with Black Ink: Once the blue ink is removed, refill the cartridge with the correct black ink using the appropriate ink bottle.

Reinstall the Cartridge: After ensuring the cartridge is clean and filled with black ink, reinstall it into the printer.

Run a Print Test: After setup, print a test page to ensure everything is functioning correctly.

I hope this helps.

Take care and have a good day.

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Rachel571

HP Support