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‎08-11-2023 02:10 PM

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer

New Ink installed, and print head cleaned multiple times, printer still not printing in color.  Virtual assistant provided same directions and said to clean printhead, with no success.  Tried to print from printer and scan in color and it is only coming out in black.  I'm wasting the new black trying to clean the printhead. Virtual said send in for repair.  What other solutions does anyone have.  I can not find a hard reset option.  

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