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‎11-15-2020 04:26 AM

HP Recommended
Product: Office jet pro 8600
Operating System: macOS 10.15 Catalina

Any idea why I can’t get rid of the streaks in these blocks? Tried cleaning the printhead through the settings feature and also tried the alignment as well?

 

4B716FFD-A3BF-473F-A174-F06BA9BBC624.jpeg

 

Category:
2 REPLIES 2

‎11-18-2020 07:41 AM

HP Recommended

@thecountof, Welcome to the HP Support Community!

 

Let us try these steps to resolve the print quality issue:

 

Update the printer firmware

Click here to download and install the latest printer firmware from your MAC.

Click here to know different methods of updating printer firmware.

 

Check the ink levels and replace any low/empty ink cartridges.

 

Make sure you have cleaned the printhead up to 3 times for better print quality.

 

Perform the steps mentioned in this document - Fixing Poor Print Quality

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎12-27-2020 09:44 AM

HP Recommended

hey there, sorry for the delay, unfortunately, none of that worked. those streaks are still there, exactly the same.

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