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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Supply Memory Error on ALL carts at once?
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01-04-2021 01:35 PM - edited 01-04-2021 01:36 PM
I was printing fine, then I got "Supply Memory Error" on all four carts at once!., Has anyone seen this before? I am at macOS Big Sur 11.1 (not listed on your website yet)
Solved! Go to Solution.
Accepted Solutions
01-07-2021 09:07 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please follow the instructions in this Link: https://support.hp.com/us-en/document/c02484074
Keep me posted
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
01-07-2021 09:07 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please follow the instructions in this Link: https://support.hp.com/us-en/document/c02484074
Keep me posted
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
01-07-2021 09:45 AM
Thank you for your post. I executed all the steps in the link you supplied , but the Supply Error msg still came up. While I find it very strange that ALL the carts would fail at the same time, I purchased ALL new carts, installed them, and the error went away. Please note I DID purchase 3rd party carts, as HP cart costs are not conducive to those of us on fixed income. This is my second round of new carts in 4 years. Not sure the printer costs as much as what I have already spent on carts. (Maybe my abandonment of Inject was premature?)
Thanks,
V909
01-08-2021 11:41 PM
Thanks for keeping us posted
If the issue persists I suggest you contact HP Support in your region
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
KrazyToad
I Am An HP Employee
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