Supply system problem HP Officejet Pro 8710

[melproctor]

Help me!!! I am getting a Supply System error when trying to print. I started to print and ran out of ink. I installed new ink (all colors) that I got through the HP Instant Ink program (had not even opened the box yet). It printed 2 pages and then shows an error stating it has a Supply System Problem and I need to change out the ink. Really? So I change it out for another set of ink, again all colors and it is still giving me this error. I researched the error and have followed all of the steps it has states to follow and I can't get anything to work. I reset the printer by unplugging the power cord and waiting a few minutes, cleaned the printer head and have followed other things to get it to work. It was working just fine until I installed new ink. Are there any other solutions? Thank you!

[Riddle_Decipher]

@melproctor If you have already performed the steps from the document click here to verify and yet, the issue persists,

its most likely a hardware malfunction and I suggest you talk to HP support and discuss your options, follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.