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‎03-23-2021 03:54 PM

HP Recommended
Product: 5610v

the black cartridge is jammed into the color slot of a 5610v.  How can I get it out?  

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1 REPLY 1

‎03-26-2021 03:14 AM

HP Recommended

@MS69, Welcome to the HP Support Community!

 

I understand the ink cartridge is stuck in the wrong slot.

 

To know how to insert or remove the ink cartridge, kindly refer to - Replace HP inkjet printer cartridges

 

If this does not work, you may have to apply force to take it out or take it to a local repair shop as I believe the printer is out of warranty and cannot be serviced/replaced by HP.

 

You may visit Hp Store to check the available printers if you would like to upgrade.

 

Keep me posted for any other assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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