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‎02-13-2021 12:36 PM - last edited on ‎02-13-2021 01:30 PM by Moderator

HP Recommended
Operating System: iOS

started to get very poor blank print quality so contacted by messenger because every other method of help took me round in circles - was promised by two agents at 5.30 pm two days running that I would receive a new cartridge and then no more info - both initially told me to do complex technical tasks until I said by colour cartridge was fine - I really don’t know what else to do now!

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‎02-16-2021 10:40 AM

HP Recommended

@Jvcnh

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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