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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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Message 1 of 2
55
Flag Post

The ink go back to tank from printhead

HP Recommended

Ink gets back into the tubes from the print head and causes the printer head to dry out. How do I pump ink again into the print head?

All possible print cleaning and alignment has been performed many times and all without success.

16104852750671851900982.jpg

16104854117451242215910.jpg

 yellow color missing

 
 

16104856353142089780084.jpg

 ink go back to tank

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Kimosa3d

 

Welcome to HP Support Community


I would like to help

 

At this point i suggest you contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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