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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jrow1035
Level 1
8 4 0 1
Message 1 of 2
96
Flag Post

The item you are trying to access is not available.

HP Recommended
HP Office jet Pro 1800
Microsoft Windows 10 (32-bit)

The item you are trying to access is not available.

I got and email from the Community and the above is what I'm getting when I try to Login. What do you suggest?

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
6,061 6,059 266 339
Message 2 of 2
Flag Post
HP Recommended

Hi @jrow1035

 

Welcome to the HP Support Community. I'd be happy to assist you with the replacement parts.

 

You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal. 

  

Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started: 

  

1) Click on this link

2) Click on Sign-in or select the product using the below step: 

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself! 

  

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details.  

 

Hope this helps! Keep me posted.  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Have a great day!  

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