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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Printer asks for new cartridge. This is a new cartridge. I have no spares.

1 REPLY 1
HP Recommended

Hi,

Please let us know your printer model, and the exact error message shown on the printer, to better understand any possible cause.

 

Also clarify the used cartridge number, as well is this a genuine HP cartridge or any replacement cartridge?



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