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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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The printhead appears to be missing, not detected, or incorrectly installed.
12-29-2020 05:53 PM

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I am thinking that the piece that holds the ink cartridges is broken or something. There are new ink cartridges.
12-29-2020 05:53 PM

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I forgot to mention that the firmware does not seem to work when i try to upload it
01-08-2021 12:49 PM

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Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/document/c04100778
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee

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