These two messages have come up the first one says incompatible cartridges this printer is not desig

[Honeheke]

These two messages have come up the first one says incompatible cartridges this printer is not designed to use continuous ink systems to resume printing remove continuous ink system and install original HP brackets or compatible brackets cartridges. The second message says here is a problem with the supply system I have replaced the affected cartridges with gnu genuine HP cartridges what is my next step.

[zoey7886]

@Honeheke, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Incompatible Cartridges and Supply System Problem Messages!

We're thrilled to have the opportunity to assist you and provide a solution. 

When you encounter error messages regarding "incompatible cartridges" or issues with the "supply system," here's how you can resolve them:

1. Incompatible Cartridges

Message Explanation: This issue arises when a non-original cartridge or a continuous ink system is used in an HP printer. HP printers are designed to use either original HP cartridges or compatible cartridges that adhere to HP's specifications.

Solution:

• Remove Continuous Ink System: If your printer is equipped with a continuous ink system, remove it and install genuine HP (or compatible) cartridges.
• Install Genuine HP Cartridges: Ensure that the cartridges are genuine HP products or compatible ones that meet HP standards. 

2. Supply System Problem

Message Explanation: This message indicates a problem with the cartridge supply system, which can be caused by non-HP cartridges or incorrect installation.

Solution:

• Replace Cartridges: Since you've mentioned replacing with genuine HP cartridges, ensure they are properly installed. Make sure they are inserted correctly and securely.
• Check for Updates: Sometimes, printer firmware updates can help rectify these problems. Check for any available updates for your printer model. 

Hope this helps!

Take care, and have an amazing day! 

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Regards,