Transfer trial months of Instank Ink to a new printer

[officejetprinte]

Hello everyone,

I recently purchased an HP 9730e printer to replace my old DeskJet model. Could I transfer the free-trial months on my old DeskJet to this new printer? If so, how can I do that?

Many thanks!

[Garp_senchau · Accepted solution]

@officejetprinte, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

While it’s common for HP printers to come with promotional offers such as free-trial months of Instant Ink, transferring these free-trial months from one printer model to another, like from your old DeskJet to a new HP 9730e, is typically not possible. Each promotional offer is tied to the specific printer model it was offered with and cannot be transferred to another printer account.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,