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‎07-30-2024 09:39 AM

HP Recommended
Product: HP ENVY 6022e All-in-One Printer
Operating System: macOS 10.15 Catalina

Recently had to replace my envy 6022e under warranty.Like for like.I receive replacement cartridges as and when needed.My question.The cartridges in the old printer.Can these be used in the new one or are they now unuseable?

 

CLIBAY

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‎08-03-2024 08:06 AM

HP Recommended

You are on the monthly instant ink plan both for old and new printer? Then the ink cartridges will probably work. But you don't need to worry about ink cartridges, they are free within instant ink plan you are paying for printed pages not for ink.




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5 REPLIES 5

‎07-30-2024 12:57 PM

HP Recommended

It depends. If you have activated HP Cartridge protection feature on your old printer then no, if you haven't then yes.




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‎07-30-2024 03:43 PM

HP Recommended

Thank you for that.

The simple answer is I don’t know.I suppose I could try the old cartridges in the new printer and see what happens???

 

CLIBAY

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‎08-03-2024 04:36 AM

HP Recommended

Hi again.

 

Just a follow up.I have two unused cartridges that were meant for my replaced printer.Would these be useable in my replaced one?

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‎08-03-2024 04:41 AM

HP Recommended

That last post confusing , sorry.

 

The unused cartridges were for the old printer now replaced by a new printer.Will these unused cartridges be compatible in the new printer?

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‎08-03-2024 08:06 AM

HP Recommended

You are on the monthly instant ink plan both for old and new printer? Then the ink cartridges will probably work. But you don't need to worry about ink cartridges, they are free within instant ink plan you are paying for printed pages not for ink.




My profile on LinkedIn

1 person found this reply helpful
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