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HP Recommended
Envy Photo 7155
Microsoft Windows 10 (64-bit)

I'm trying to print on printable inkjet vinyl. My copies are coming out with rounded edges and not detailed. I have used best quality and have tried several paper settings. The printer is brand new.  Here are examples. The top is what printed and the bottom is what I wanted printed.

146994744_1108266056305782_4189427586651462070_o.jpg147280722_1108265972972457_6528892528311572484_o.jpg

1 REPLY 1
HP Recommended

Hi@britd87, Welcome to the HP Support Community!

 

Which application are you using to print?

What is the paper size/type?

Are you using ADF or the Input to try to seed the paper?

 

Power resetting the printer, Updating the printer firmware, and checking the print settings may resolve this issue. Let us try these steps: 

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

 

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove all of your ink cartridges from the printer and close the door

3) Remove the power cord from the back of the printer (Do no press the power button)

4) Plug the power cord back into the printer

5) Wait for the printer to turn on completely, then install the ink cartridges.

6) On the printer control panel, swipe the display to the left, and then touch Setup.

The Setup menu displays.

7) Swipe the display up, and then touch Printer Maintenance.

Cartridges.

9) On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon .

10) Swipe the display to scroll to Printer Maintenance, and then touch Printer Maintenance.

11) Touch-Clean Page Smears.

12) On the printer control panel, swipe the display to the left, and then touch Setup.

13) Swipe the display down, and then touch Printer Maintenance.

14.) Touch Align Printer.

15)Update the printer firmware

.

Click here to know different methods of updating printer firmware.

 

Check the print settings. Make sure the right paper type and size is selected. Refer to this document to know how to check the print settings.

To know the Paper handling specifications of  HP ENVY Photo 7155 All-in-One Printer  All-in-One Printer, click here

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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