Unable to print black ink after replacing the empty cartridge

[Dennis012]

Black print comes out light blue.  New Black HP 65 cartridge.  Have tried all recommended suggestion.  Prints clor font ok.  Dennis

[Max3Aj]

Hi @Dennis012, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If your HP DeskJet 2652 printer is printing black as light blue despite using a new HP 65 black cartridge, and color printing appears normal, try the following steps:

Check the Cartridge Installation

• Ensure the black cartridge is properly seated in the correct slot.
• Remove the cartridge, gently clean the electrical contacts with a lint-free cloth and reinstall it.

Run a Printhead Cleaning

• Open HP Printer Assistant or HP Smart App.
• Go to Printer Maintenance → Clean Printhead.
• Perform this 2-3 times to clear any clogs.

Print a Test Page

• Open Printer Settings → Print a Test Page.
• Check if black ink appears properly.

Check for Grayscale or Color Mixing Issues

• Go to Printer Properties → Advanced Settings.
• Make sure Grayscale Printing is off.
• Try printing with only the black cartridge installed (some printers allow this as a test).

Manually Clean the Printhead

• Power off the printer and remove the cartridges.
• Lightly dampen a lint-free cloth with distilled water and gently clean the printhead area.
• Let it dry before reinstalling.

Try a Different Black Cartridge

• If possible, test with another HP 65 black cartridge. The current one may be defective.

Reset the Printer

• Power off the printer and unplug it from the wall for 5 minutes.
• Plug it back in and restart.

Update Printer Firmware & Drivers

• Download the latest drivers from HP Support.
• Install firmware updates if available.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support