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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Mee22
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Unenroll

HP Recommended
Officejet 8040

I unenrolled from instant ink. Now my printer keeps giving me error messages and will not recognize my ink cartridges. Please advise

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Dragon-Fur
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HP Recommended

@Mee22 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

This is expected behavior.

Instant Ink cartridges that are part of the subscription service are yours to use as long as the service is active.

Instant Ink cartridges remain the property of HP.

 

After the contact is terminated,

All Instant Ink cartridges must be removed from the printer - and these should be returned to HP for proper disposal.

After the service is terminated, Instant Ink cartridges lock and can no longer be used in any printer.

 

Remove the cartridges and purchase HP ink to use in your printer.

 

Reference

TKB Article contributed by HP JillSa

Cancelled Instant Ink service and now I can't print  

 

See the Terms of Service contract for details on the service.

HP Instant Ink Terms of Service.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

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Mee22
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Thank you. I did purchase new cartridges but the printer is still asking me to connect to instant ink. 
also,  I know this may be far fetched but I feel with as much as I paid into instant ink, my instant ink cartridges should work until they are empty

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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation