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‎06-11-2024 04:05 PM

HP Recommended

Just got a new printer and have several unused unopened printer cartridges for my old printer. They are HP but purchased through Amazon and are unable to be returned. Will HP take back and give credit or is there somewhere I can sell?

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2 people had the same question
1 REPLY 1

‎06-13-2024 01:20 PM

HP Recommended

Hi @RRSmith92,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Unfortunately, HP typically does not accept returns or provide credit for unused and unopened ink cartridges purchased through third-party retailers like Amazon.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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