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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
JANDGG
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Message 1 of 2
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Used HP envy 4520 "cartridge cannot be used until printer is enrolled in HP instant" ink

HP Recommended
HP ENVY 4520
Microsoft Windows 10 (64-bit)

I bought a HP envy 4520 at a thrift store for 20 bucks. When I bring it home and turn it on it's giving me a error message "Carthage cannot be used until printer is enrolled in HP instant ink". Since I am not the one who enrolled it and I don't believe the thrift store will let me bring the printer back. Is there a way to turn this off or bypass it?

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @JANDGG,

 

I'd like to help!

 

I understand you are receiving a "cartridges cannot be used until printer is enrolled in instant ink" error.

 

If the cartridges are marked instant ink on them , please replace them with regular ink cartridges to print/copy.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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