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Message 1 of 2
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Using ink cartridge not bought from HP

HP Recommended
Officejet pro

I bought the correct ink cartridge from Walmart, but my printer wont accept it unless the cartridge is enrolled in HP instand ink. How do I do this?

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@MSBEEKJR, Welcome to HP Support Community!

Is the printer enrolled in HP Instant Ink Program?


Meanwhile, refer to the document HP Instant Ink - 'Cartridge cannot be used until the printer is enrolled in HP Instant Ink' Message for help.


Hope this helps! Keep me posted. 


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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