Very Disappointed with HP instant ink subscription

[Jeff61b]

When I bought a new HP printer (which I'm very happy with, by the way), I signed up for the HP Instant Ink subscription that they recommended. After about 15 months I added up the charges from the monthly subscription fees and I had paid probably $100 more than I would have paid if I had just ordered a new cartridge from Amazon or Staples.

The monthly Instant Ink subscription may not seem like much money at first, but over time, I saw that I was paying way more than if I just bought the cartridges myself.

When I finally got tired of over-paying for ink cartridges, I cancelled my subscription. To add insult to injury, HP prevented me from using my printer until I removed the Instant Ink cartridges! So after paying an excessive amount of money for the 1 cartridge that I finally received, I wasn't even allowed to use it!

Perhaps for people who use their printer a lot more than I do and who need a new ink cartridge every month or so, this might be a good value. For me it was a terrible waste of money and I feel like I've been ripped off.

[Raj_05]

Hi @Jeff61b,

Welcome to HP Support Community.

Thank you for posting your query, 

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. We assure you that feedback about the same will be shared with the concerned team internally.
 

Take care and have a good day.

Alden4

HP Support