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goralpm
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Flag Post

Very poor print quality - streak/strips

‎11-29-2020 08:41 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 10 (64-bit)

Hi

I just try print photo, and my printer starts make annoying streak/strap on picture.

I try color calibration and clean fuser (2x) not help.

When I print quality report - it show streak/strap as well.

I use high quality glossy papier HP 7MV83A with printer settings:

Paper: HP Brochure glossy 200g

Same problem on ordinary copy  paper (with correct settings for copy paper) but much less visible.

Is any other way to clean or to sorting out this issue?

Or I need use HP Support?

Thanks.

Printer is brand new (about 2 weeks old, bought on HP website), I print before few picture and was everything ok.

Bellow I attache scan printed quality report and picture.

 

scan001scan.jpgscan001scan_20201129151222.jpg

 

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