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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

When trying to print A3 the quality is extremely poor and wont print in colour even though colour has been selected. When I drop to A4 it is perfect and also when I select Black and white for A3 it is perfect. 

1 REPLY 1
HP Recommended

You didn't specify the printer model you have, but this is a known issue on HP Officejet 7720 7730 and 7740 when using Microsoft drivers in WIN OS. You must go to hp.com and install HP drivers, not Microsoft ones.




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