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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
betty772
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4 4 0 1
Message 11 of 19
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phone support won't pick up!!!!

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betty772
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Message 12 of 19
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I'm out of warranty because of waiting for this to be solved.  I can't get through to anyone on phone support!

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kgrady57
Author
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Message 13 of 19
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On second thought, this question has not been solved, and Rob99 is correct. I did make contact with HP support, gave them my CC#, ordered ink, and literally nothing has happened. What is going on??? 

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Kumar0307
HP Support Agent
HP Support Agent
19,055 19,057 1,356 1,571
Message 14 of 19
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@betty772, Welcome to the HP Support Community!

 

Kindly follow the steps mentioned in this document - 'Incompatible' or 'Defective Cartridge' message

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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kgrady57
Author
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Message 15 of 19
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OK, I finally got an email confirmation that my ink has shipped. It's supposed to arrive today (two weeks after I was told it would arrive). Fingers crossed. 

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AEB1e
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1 1 0 0
Message 16 of 19
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I tried to follow the directions supplied, but my printer is no longer in warranty period so hit a wall. I still need ink. Any suggestions?

 

Thanks

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AAC710
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1 1 0 0
Message 17 of 19
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Any help on finding HP 910 ink?

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tlrent
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2 1 0 0
Message 18 of 19
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My printer is out of warranty.

I still cannot find any 910 XL colored ink?

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mdwyer
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1 1 0 0
Message 19 of 19
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I was FINALLY able to purchase ink on Amazon.  However, it is not available until late January.  Looks like other stores are starting to stock it as well.  This was so annoying.  This printer better last a long time because it is the last HP printer I'll ever buy!

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