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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Where can you get Carriage Interconnect Wiper

HP Recommended
Designjet 5000ps
Microsoft Windows 10 (64-bit)

I have a Designjet 5000ps.  When I replace one of my printheads I get a repeating "Reseat" error.  The manual says I need to clean the electrical connection between the printhead and the printhead carriage with a "Carriage Interconnect Wiper" -- a supply of these was supposed to be included with the printer (which is now 21 years old).  Where can you purchase a supply of Carriage Interconnect Wipers?

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