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HP Recommended

Where can I return cartridges I received in error? I exchanged a new printer for a different model. Then cartridges for the returned model arrived that don't fit the new model. 

1 REPLY 1
HP Recommended

Hi @StephenBK,

 

 Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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