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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Microsoft Windows 10 (64-bit)

White streaks on colour, on all three Cyan - Magenta - Yellow but not on Black on Print Quality Diagnostic  Page.  Have done clean printheads three times to third level clean.   No difference.  aligned printhead  too.   No error lights on front showing.

3 REPLIES 3
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Hi@Paddy0330, Welcome to the HP Support Community!

 

I understand that need to know that print colure quality issue 

 

Don't worry I'll try to help you out.

 

Request you to follow the below troubleshooting steps from the document fix:-

 

Print a Print Quality Diagnostic report

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am having the problem on a MAC IOS operating system.  HP Officejet Pro 8020. All firmware is up to date.

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Hi@Tomas2021,

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your Printer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.